FSC Insurance Starter Pack
Three Tiers to Accelerate Your Insurance Agency Transformation
Enable • Elevate • Transform
Get Started • Scale Up • Go All In
Limited Time Offer
Salesforce Q1 & Q2 offer:
Is your Knowledge ready • Data completeness • Data Quality • Data Duplication • Actionable next steps
Core Features Included:
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FSC Insurance Data Model
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Policyholder Management
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Policy Types & Products
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Basic Policy Coverages
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Core Automation & Workflows
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Standard Reports & Dashboards
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Basic Security Configuration
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Train the Trainer
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Data Migration
Everything in Enable, plus:
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Full Claims Management
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Producer & Commission Management
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Policy Transactions & Endorsements
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Insured Assets (Vehicles, Property)
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Policy Participants (Drivers, Beneficiaries)
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Advanced Workflow & Approvals
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Email & Communications
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Full Reporting & Analytics
Everything in Elevate, plus:
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Renewals & Retention Management
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Document Management & E-Signature
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Full Mobile Access & Offline
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Push Notifications
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Complex Approval Matrices
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Advanced Security & Encryption
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Full Training & Change Management
Agentforce for Insurance
AI-powered autonomous agents for insurance operations
Requires: Agentforce License
- • Policy inquiry agent
- • Claims intake agent
- • Renewal assistance agent
- • Quote generation agent
- • Custom agent development
Agentforce for Slack
AI-powered autonomous agents directly in Slack
Requires: Agentforce + Slack licenses
- • Conversational AI in Slack
- • Policy & claims queries
- • Intelligent recommendations
- • Natural language actions
- • Context-aware responses
Advanced Analytics & AI
Data-driven insights with Einstein Discovery
Requires: CRM Analytics License
- • Insurance Analytics App
- • Loss ratio predictions
- • Retention risk scoring
- • Producer performance AI
- • Executive reporting
Customer Portal
Enable policyholder self-service
Requires: Experience Cloud License
- • Experience Cloud site
- • Policy viewing & ID cards
- • Claims status tracking
- • Document upload
- • Payment portal
Document Generation
Automated document creation & e-signature
Requires: Conga or DocuSign License
- • Declaration pages
- • Certificates of Insurance
- • Proposals & quotes
- • E-signature integration
- • Template library
Integration Services
Carrier, AMS & rating engine integration
Scoped based on requirements
- • Carrier API integration
- • Rating engine connection
- • AMS sync (Applied, Vertafore)
- • Payment gateway
- • Real-time data sync
Data Migration
Standard data migration included with any package
- • Up to 10,000 Accounts
- • Up to 10,000 Contacts
- • Up to 10,000 Policies
- • Standard format provided by Realfast
- • No data cleansing or deduplication
Contact Realfast for additional data migration needs
Mobile Enhancement
Advanced mobile for field producers & adjusters
No additional license required
- • Optimized mobile navigation
- • Custom quick actions
- • Offline briefcase config
- • Push notifications
- • Photo capture for claims
Slack Integration
Connect FSC Insurance to Slack for collaboration
Requires: Slack workspace
- • Policy issuance notifications
- • Claims alerts & updates
- • Approval workflows in Slack
- • Renewal reminders
- • Team collaboration channels
Choose ENABLE if...
For 15 users or less
- →New to Salesforce FSC
- →Need core policy management
- →Small agency or startup
- →Limited budget to start
- →Want quick time-to-value
- →Plan to add features later
Choose ELEVATE if...
For 40 users or less
- →Need full claims management
- →Managing producer commissions
- →Growing agency operations
- →Require advanced automation
- →Multiple lines of business
- →Want comprehensive reporting
Choose TRANSFORM if...
For 75 users or less
- →Enterprise agency needs
- →Field producers & adjusters
- →Full offline access required
- →Migrating from legacy system
- →Advanced security needs
- →Complete digital transformation
Discovery & Design
- •Business process review
- •Requirements gathering
- •Solution architecture
- •Data mapping
Configuration
- •Object & field setup
- •Page layouts & record types
- •Automation & workflows
- •Security configuration
Training & Support
- •Admin training
- •Train the Trainer
- •User documentation
- •2-week UAT support
- •2-week post-go-live support
FSC Insurance Managed Services
starting from
Continuous support and enhancement services to maximize your FSC Insurance investment
What's Included:
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24/7 AI Agent Support - Instant answers and guidance
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Monthly Enhancements (3 small, 2 medium, or 1 large)
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Proactive System Monitoring - System health and performance
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Release Management - Salesforce update readiness
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User Support & Help Desk - Issue resolution
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Continuous Improvement - Ongoing optimization
Ready to Transform Your Insurance Agency?
Contact us to discuss your FSC Insurance implementation and find the right tier for your agency.
FSC Insurance Starter Pack | Tiered Offering
All tiers require Financial Services Cloud with Insurance license.
New Salesforce implementations must be paired with core FSC implementation.
Add-ons marked in red require additional Salesforce licenses. Contact Salesforce for license pricing.
Implementation timeline depends on customer readiness and data quality.
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