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Insights | The realfast view
The hidden cost of a round-trip
When AI compresses days of execution into hours, the day you lose to a vague email stops being invisible. Seven habits to close an issue in one message instead of three.
Harsh Jain
Insights | The realfast view
Velocity isn't lines per day. It's knowing which lines matter.
The entire production diff was about 15,000 lines, roughly thirty lines per engineer per day. AI's real contribution wasn't writing them. It was comprehension, not codegen.
realfast labs | From the Labs
What we learned deploying AI agents for TASC Outsourcing
We built two Agentforce agents for TASC Outsourcing that handled 5,100+ sales interactions and improved their email response rates from 0.33% to 1.93%.
realfast labs | From the Labs
Nobody wants to update tickets. So we automated it
Developers hate updating tickets. Managers hate chasing updates. We use Exo, our internal AI agent, to make the whole problem disappear.
Engineering | From engineering
Peeking inside the Mind of the Machine
On setting up reporting for Agentforce and why reporting is the heart of AI reliability
Insights | The realfast view
So you think running API calls in a loop makes an agent?
New research reveals that simple AI agents fail at enterprise tasks over a third of the time. And the solution isn't just better models.
realfast labs | From the Labs
4 surprising things we learned testing agents on Agentforce
We ran into some unexpected quirks while testing Salesforce agents. Here's what you need to know before starting.